Customer Testimonials
I recently bought a 2022 Gulia and my experience was great. Good dealer ship. Had a great experience. Very respectful and easy to work with staff.
A truly pleasant experience from start to finish. Received a prompt phone call after inquiring online from Robert. The entire team was a pleasure to work with. Special shout-out to Mario for the personalized experienced provided. I cannot recommend enough. Great showroom too!!!! Thank you 🙏
A truly pleasant and fast process from inquiring to purchasing the car. There was genuinely great service provided and I cannot rave enough about how simple the buying process was. Thank you Naperville Italian Autos! Will definitely be back when it’s time to upgrade!
Best customer service I’ve ever received at a dealership and a great group of guys to do business with period .
Fantastic car buying experience!! Outstanding customer service!! Francesco and Mario both were extremely helpful and created a no-pressure sales experience. They walked me through the vehicle, certification options, negotiated a fair price, and even stayed late to help get the loan application submitted. Very customer-focused team. I am completely satisfied and would absolutely buy a car here again!
Fantastic car buying experience!! Outstanding customer service!! Francesco and Mario both were extremely helpful and created a no-pressure sales experience. They walked me through the vehicle, certification options, negotiated a fair price, and even stayed late to help get the loan application submitted. Very customer-focused team. I am completely satisfied and would absolutely buy a car here again!
Excellent service and outstanding showroom. I had coffee with the owner while waiting and you can tell he is a stand-up guy.
I have been searching for months for a fully spec’d TI sport and found it here at Italian autos. The service was absolutely too notch. Jose was very accommodating, knowledgeable and patient. No pushy sales tactics, no additional hidden fees and etc. I will certainly be returning here for all my future maintenance and purchases!
The best experience I’ve ever had at a car dealership in my life!! Francesco and Joe went above and beyond in every way. They made the whole process of buying a car easy and enjoyable. My wife absolutely loves her Maserati and custom sandals. We were very impressed with the excellent service and we highly recommend this dealership.
Excellent customer service and no overpricing.
Simply the best car buying experience I've had, even just inquiring about the vehicle was a significantly better experience than any other dealer I've worked with. Jose was fantastic!
Recently had the pleasure of leasing our second Maserati Levante. Worked with Franchesco, Mario, Kathryn and Joe the owner. We no longer live in Illinois, but drive 180 miles for sales and service. Have never found another dealer like them. Honest, straightforward and no pressure. Service is great. Also very competitive.
Excellent service and staff. Highly recommended compared to ther dealers on the same strip. 5 stars
Amazing customer service and service techs. I can’t say enough great things about Bart and the whole service dept team. I highly recommend getting your car taken care of here!
I had a wonderful experience with Rich and all of the staff at Naperville Italian Autos. It is great to get to know and talk to Joe, the owner, who goes out of his way to make you feel comfortable and welcome there. I had brief exposure to the service department and they were excellent to work with as well. Highly recommended!
I brought my Maserati in for servicing the service department is impeccable considering I have one that was built by Ferrari. They explained to me and we're up front with me that parts had to be ordered from Italy and it could take up to 3 weeks. 2 weeks later they call me and tell me my car is done. They did an outstanding job on my vehicle I highly recommend their service department to all my friends that are Maserati owners. Also went and looked at new stuff while we were there their sales people are outstanding and out of ...
Wow! Great experience with my sale person.
Great buying experience! Rich was awesome to work with.
I NEVER LEAVE REVIEWS BUT I THIS PLACE DESERVES IT. Went in to Naperville Italian Autos looking for an Alfa Romeo Quadrafolio. They are hard cars to come by, and everywhere else I searched previously, the dealers and salesman gave me the run around and didn't want to spend time with me due to my young age and probably assumed I was not buying. When I came to Naperville Alfa both Joe and Francisco helped me beyond expectations. They listened to me when spoke, answered questions and clarified when I was confused. Everyone was very personable and I felt ...
Update: Chris and his team were absolutely awesome when the car was finished and I have revised the review to reflect: I worked with Chris and his team to take care of the 5-year major service on my Alfa Romeo 4C, and they exceeded my expectations. Even though there were hiccups along the way, due to the shop being busy, the service team was always transparent about the time it would take to get the work done. They were even able to shift things around to make sure I was good to go when a tech broke his hand and ...
I worked with Chris and his team to take care of the 5-year major service on my Alfa Romeo 4C, and they exceeded my expectations. Even though there were hiccups along the way, due to the shop being busy, the service team was always transparent about the time it would take to get the work done. They were even able to shift things around to make sure I was good to go when a tech broke his hand and couldn't finish the job! I trust very few people with my car, but a team that is upfront about what'...
Great service. Great men in the service department. Chris Roach and Jordan Coco.
Buying car from Italian Autos was a pleasure! Really friendly service, no BS like others. I will be back! 🍻
This is were I want to wake up every morning.... Great people amazing service
Gracias Señor Jorge Muños por la ayuda que nos brindó al comprar mi carro es muy amable muy claro para vender se le agracece siga a si de amable mil Gracias
The staff at Naperville Italian autos was truly wonderful to work with. Rich the salesman was responsive to any questions we had and Joe the owner was very friendly and answered anything that we had as far as questions were concerned. We were given a tour of the entire facility and made to feel that we were really valued customers. Kathryn the financial manager was exceptional and we were not kept in the office very long going through paperwork. Dave the sales manager could not be more helpful with great information on the cars. The entire process was stress-free and ...
The staff at Naperville Italian autos was truly wonderful to work with. Rich the salesman was responsive to any questions we had and Joe the owner was very friendly and answered anything that we had as far as questions were concerned. We were given a tour of the entire facility and made to feel that we were really valued customers. Kathryn the financial manager was exceptional and we were not kept in the office very long going through paperwork. Dave the sales manager could not be more helpful with great information on the cars. The entire process was stress-free and ...
The staff at Naperville Italian autos was truly wonderful to work with. Rich the salesman was responsive to any questions we had and Joe the owner was very friendly and answered anything that we had as far as questions were concerned. We were given a tour of the entire facility and made to feel that we were really valued customers. Kathryn the financial manager was exceptional and we were not kept in the office very long going through paperwork. Dave the sales manager could not be more helpful with great information on the cars. The entire process was stress-free and ...
Great experience working with Tyler at Naperville Italian Autos to select a replacement for my expiring lease car. The experience was great, we were able to do a ton remote, and then once I was ready to move forward he was able to get the paperwork done and the car ready in a very short time. And when it comes to my new car, an Alfa Stelvio, I couldn't be more happy. Highly recommended!!
Excellent buying experience. My standards are very high and are rarely ever met. This dealership went beyond meeting them. There was a glitch in my lease which was not the dealers fault. Joe, the owner stepped in and made it right. I worked with Tyler over the phone doing the deal. Communication was prompt and to the point. None of the usual BS which is common with most dealers. It's also rare to find a owner who is hands on. Most hide in their office behind a curtain. Joe can never be labeled the Wizard of OZ.
Great Service Dept Andrew
Great update job done on my Alfa Romeo Stelvio. Very comfortable waiting area. Very nice people.
Awsome!!!!!
One of the best car buying experiences. Family owned dealership where I truly felt like a valued customer (to the point I was able to sit and have a great conversation with the owner). Imagine a car dealership that treats you like a human being! Entire experience from first contact to finance to delivery was 5 star. If you are in the market for a great vehicle and a great experience don’t go anywhere else and make sure to ask for Tyler Troha.
Had a great experience from Naperville Italian Auto, I’m from Michigan and found my dream car, had great communication with Eric and Joe via phone and texting, they were very helpful and all transactions went smoothly. I highly recommended buying a car from them. I would do it again. Thank you for taking great care of us! Colleen O’Callaghan.
Made car buying process stress free. Eric was great and a pleasure to work with. I highly recommend this dealer
In June of this year, I bought a 2018 Alfa Romeo Stelvio from Naperville Italian Motors. It was my first purchase from this dealership, but I had brought my 2015 Maserati Quattroporte in since October 2019. In their service department I dealt with Felipe Aquinaga and Bart Maca who handled all of my service needs in a very professional manner. My car wasn’t purchased from their dealership, but you would never know that! In fact, I was actually bringing it in that day for brake pads and rotors. While they were checking out my car, I walked the very impressive showroom and ...
Buying a vehicle was so easy with this dealership. Everything from the moment I called to driving my new Fiat off the lot was a great experience. There was no hassle, no high pressure sales and the sale was so laid back. I definitely recommend buying a vehicle here.
It was a pleasure doing business with Rich and I am very happy with my 2019 Alfa Romeo Giulia purchase. The staff made the process easy and comfortable. I would recommend your next auto purchase from this dealer.
Amazing is all I have to say about our buying experience at Naperville Italian Autos. Rich and Joe were friendly, professional and knowledgeable. There was no pressure whatsoever, but then again, the car sold itself! We left feeling as if we had been cared for like family. Looking forward to our next interaction. Thank you for everything.
I would like to take this opportunity to recognize Naperville Italian Autos for maximizing the customer experience and providing excellent customer service. I began looking for a Maserati Ghibli online and came across the one I fell in love with at this dealership. I reached out to the dealership and spoke to my Sales Associate Rich regarding the car I saw on their website. Rich arranged a date and time with me to come in to test drive the vehicle. The original date and time we arranged didn’t work out and Rich was so proactive with his follow up ...
We bought a 2019 Alfa Romeo Giulia from Naperville Italian Autos and were taken care of by Tyler who was outstanding in every way! He was polite, knowledgeable, and professional; best car buying experience We've ever had!
Shopping for a used vehicle and worked with Richard. He was friendly and professional. Got a great deal on a 2016 Kia Sportage. Would go back again!
Recently purchased from this dealership and had an amazing experience! Eric and David were amazing to work with and never pressured us into buying. they made the process smooth and easy from start to finish!
I purchased a used Guilia from this dealership and had an amazing experience! I would highly recommend this dealership, and specifically Eric MacKenzie. He was incredibly friendly, knowledgeable and helpful from start to finish.
I recently purchased a vehicle from Fiat of Naperville and it was the best car-buying experience of my life. The staff was very professional, courteous, friendly and customer obsessed! They went above and beyond to assist me with my purchase - ensuring that I received the best deal possible to allow for affordable monthly payments. I am truly grateful for the team at Fiat of Naperville. Edin, Rich and Kathryn were phenomenal! And the owner Joe was so gracious and helpful. I cannot thank them enough. If you are in the market for a vehicle, I highly recommend Fiat of ...
Best car buying experience ever! Tyler and the entire staff were friendly and professional. First rate. There was no pressure to buy whatsoever and they made me comfortable from the moment I stopped in. I can't recommend this dealership enough.
Tyler Troha and the entire staff were absolutely top-notch. I've purchased many cars in my lifetime and this was the first time I felt no pressure to buy whatsoever. There was no game playing for best price or pressure to add on extras. Every dealership should strive to compare to this one.
NEW OWNERSHIP is 1st class! The entire process from start to finish was handled like true professionals. I got the car I wanted, they were willing to work with me on the pricing - really wanted to say thanks to Joe (the owner) and his entire staff! Thanks again, love my new truck!
I was just looking around because I was bored and I wanted to just looks at cars and admire them. I don't know how they are with buying a car because I dont have near enough money for that, but the guy I talked to, we just talked for like 45 minutes and it was great. He gave me his card. His name is Ethan Ross. It was just a great experience and I wasn't pressured into anything and it was just super chill and amazing
Owner Joe Troha runs a first class operation here, he has an excellent team that will make sure you leave happy. Used car manager David Nemanik, and Finance Manager Kathryn Zanco are wonderful to work with. I suggest asking for Eric MacKenzie, product specialist, when you look for your next vehicle. Easy to work with, no nonsense staff. Growing up in the car business, this is the exact kind of store that makes you feel comfortable! Thanks Naperville Italian Autos, P.R. Spallone
Loved the fashion show there!
I bought a used Fiat 500e today. Very friendly people, no pressure sales. Good selection of vehicles at all price points. I only bought a Fiat but nobody was upset that I sat in the $180,000 Maserati convertible in the showroom while wating for my paperwork.
Excellent sales support, good deal, first class team. Explain all details no arrogant, really focus on the customer.
Ask for Francesco Pasta. He's the real deal! He has a great passion for the Italian brands being from Italy! His service is amazing and he's a genuine person!
Honest and up front. Very easy negotiating process. One of my best auto buying experiences
1st class service department! Got me in and out in 2 hours (including a carwash) when I thought it would take all day.
(Translated by Google) Good vehicles (Original) Buenos vehiculos
Very excellent experience, purchased a used car from here. Everyone was respectful and courteous, my sales man Matt was fantastic!
Good service by sales guy Matt
This is a great place to by a new or used car. We were helped by Omer who extra good at his career and an extra good person! We felt so comfortable making the purchase because of him!
I sent an online inquiry and was met by Omer. Omer called and answered any and all of my questions. He was even available through text. I told him what I wanted and he delivered. We made an appointment to place a down payment on a new car (I was unsure about buying) and with the help of Omer I ended up buying. Professional, courteous, and patient are the words I’d use to describe Omer. Thanks for your help sir.
Very nice. Listened to me for service.
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